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747flier's Review for Hyperoptic

 Hyperoptic (Broadband Fixed Line)
Posted: 31st Oct, 2012    By: 747flier
Full Star Full Star Full Star Full Star Half Star
Title: Great Speeds
Hyperoptic are very good at marketing spin. They get the press coverage, but can they live up to the hype?

Well, yes, mostly. The speeds are good. I'm on the 1Gig package. Nothing really needs these speeds however it is nice to be able to use services like iPlayer and have no buffering.

Latency to the BBC site is on average 1ms, for those techies who are wondering:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

I could do without the VOIP line, and at £12.50 a month you do wonder how they can say you can ditch your BT line, when they make you pay a similar fee a month for VOIP, which if you hardly use it, it seems a lot of money, but it's only effectively £2.50 more to have the line, as you pay more for the broadband if you don't have it. Naked Broadband should be the future, but I assume it's a financial decision.

Hyperoptic is installed mostly in places that can't get Infinity, such as large blocks of flats, so it was 7Mbps max with my current ISP, or this, and I'm glad I did.

With the ratings, not sure what to put for services. Hyperoptic don't really provide any. Not even an SMTP gateway, so this may be an issue for some. I use Google Apps for my outgoing mail.

I would recommend Hyperoptic if it's available in your building, and if it's not, and you can't get Infinity, then register your interest, pressure your neighbours into doing the same, tell your management company you want it, show them there's interest in the product.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Half Star Empty Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Half Star Empty Star
Services
Full Star Full Star Full Star Full Star Full Star
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