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The support is awful,in my experience, arrogant staff with very little technical knowledge really more interested in getting the customer to admit liability rather than sorting out a problem.
If you try to cancel the service because of poor service they threaten you with excessive charges.
No value in this service- speed was between 0.92Mbps to 5.3Mbps download- promised 8Mbps
Service poor promised emails prompts when bills were posted on line. This only happend twice in the 12 months.
A truly awful service avoid.
Time With Provider:
Package Name:
mccord08's Review for Post Office
Post Office (Broadband Fixed Line)
Posted: 29th Jul, 2012
By:
mccord08
Title: A truly awful service avoid.
The support is awful,in my experience, arrogant staff with very little technical knowledge really more interested in getting the customer to admit liability rather than sorting out a problem.
If you try to cancel the service because of poor service they threaten you with excessive charges.
No value in this service- speed was between 0.92Mbps to 5.3Mbps download- promised 8Mbps
Service poor promised emails prompts when bills were posted on line. This only happend twice in the 12 months.
A truly awful service avoid.
Time With Provider:
Package Name:
Value
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