I used to have about 9 or 10 providers but SKY is one of the most chaotic ISP I have ever seen. Extremely bad communication (only letters there are no e-mails). If you e-mail them it's lost, trust me. Technical support from India, calls and horrendous, you cannot hear them and they read only from the scripts. Got contract for an amount and then they changed the amount breaking the contract. Connection get interrupted and the service was unavailable many times. If you call them you waste 10/m waiting on the line for tens of minutes. If you call for MAC code they say that you have to wait about 15-20 minutes because they are busy. That's probably correct because probably so many are leaving. I will never ever get sky in my house.