Having signed up for the Faster Fibre option in July, with a Download speed of 30mbs,, I have been getting approx 10mbs since October- no matter the time of day. After 2 telephone 'sessions' with the Tech Dept., the 2nd for approx an hour, but I'm none the wiser/ better off. She said, "All fine from this end, give it a few days to settle down and if there's no improvement, contact us again " As pleasant as it was (?), I think the phrase is 'that's another hour of my life I'll never get back" i.e. still running at 9.8mbs.
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