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fLUx1337's Review for UKFSN
UKFSN (Broadband Fixed Line)
Posted: 02nd Jul, 2008
By:
fLUx1337
Title: Worst support I have ever seen.
Well, for the past few months my IP profile has been like a rollacoster, up and down, to as low as 135Kbits. I know this isn't Entanets/UKFSNs fault, but I have to go through them to get BT to check my line.
After several emails, I gave up, no reply. Phone support isn't much better.
The service is pretty good, I used to get around 4-6Mbits which is nice considering how far I am from the exchange. Latancy was also very good.
But seems as though I cannot get entanet to help me, I have requested my MAC code and will be moving to BeThere soon....
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