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fLUx1337's Review for UKFSN

 UKFSN (Broadband Fixed Line)
Posted: 02nd Jul, 2008    By: fLUx1337
Full Star Full Star Full Star Empty Star Empty Star
Title: Worst support I have ever seen.

Well, for the past few months my IP profile has been like a rollacoster, up and down, to as low as 135Kbits. I know this isn't Entanets/UKFSNs fault, but I have to go through them to get BT to check my line.

 After several emails, I gave up, no reply. Phone support isn't much better.

The service  is pretty good, I used to get around 4-6Mbits which is nice considering how far I am from the exchange. Latancy was also very good.

But seems as though I cannot get entanet to help me, I have requested my MAC code and will be moving to BeThere soon....



Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Full Star Full Star Empty Star
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