I had 2meg with Utility Warehouse until October 2006 which was fine, then as soon as it was possible, I got Broadband Max which promised 8meg now, and up to 16meg when available. From then on it went down hill. I was getting nowhere near 8meg speeds, but since then it has got gradually slower.I am now getting between 0.5meg and 1.5meg. Worst of all is their customer services. To talk to them it costs YOU 75p per minute, and e-mails take 5 days. They claim that if I ever get 3meg - that is acceptable because that is \"up to 8meg\" . I have been fighting for 5 months, and it has taken 15 days so far to get a MAC code. Can\'t wait to escape.
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