I have been with Uno for 5 months and have started having slow speed issues. Uno support managed to organise a Saturday appointment straight with Openreach, but unfortunately probably over stated the charges. That said, their support was simpy excellent, and eventually the speed recovered possibly more as a result of luck form Openreach. Their support was the best I have come across, responsive, supportive and informative, something no other provider has managed to achieve.
In the sea of bland providers offering 'me to' solutions, Uno has stood out as one of the best you can get, something that the others can learn from. Thanks to Matt for taking responsibility for the issue and managing my frustration. His intelligent replies really did make the difference. Thank you Uno.
Time With Provider: 5 Months
Package Name: Fibre January 2018 special