I installed the Complete Wi-Fi System with their latest Smart Hub 2 with Disk 4 days ago now having been with them for 7 years and found it to usually be reliable using their Hubs 3, 5 and 6 over that period. I am on 'Infinity 2' and usually get 70/72 meg speeds. BT contacted me last week and stated that if I went over to this Complete Wi-Fi system then it will instantly push my speeds up to 80 meg and the deal would be around £3 LESS per month everything else exactly the same.
I was always able to get Wi-Fi in every room as we are in a Bungalow so their claim that "You will get Wi-Fi in EVERY room" is immaterial to me, but in all fairness to them yes you can but it seems that it must come as a cost of the Download speed.
All I can recommend to everyone is do NOT bother with it. In fact avoid it like the plague as my speeds have now crashed to 56/64 max. BT whom always used to make sure I had the 70/72 if there were problems in the past now say that as I am getting over 54meg then there is nothing they will do!!
This leaves me with no alternative than to consider Virgin which is now in the area. So I must reluctantly leave BT however requested that I give it 10 days to see if there is a chance at least get back to the 70/72 speed but hopefully 80 as promised to me on point of sale; or very reluctantly it will have to be goodbye B.T.