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BT sucks's Review for BT
BT (Broadband Fixed Line)
Posted: 22nd Aug, 2019
By:
BT sucks
Title: Avoid BT
Avoid avoid avoid
BT sold me BT TV which was cheaper than the app. Did not inform me of a discount period, then increased the price without my knowledge or consent. Contacted bt who said they emailed me (Was sitting in spam) said I was in contract and nothing could be done.
HOW DOES BAD TELECOM EXPECT TO KEEP ME AS A CUSTOMER WHEN THEY HAVE ROBBED ME.
Honestly stay away. AVOID THE VERY POOR CUSTOMER SERVICE AND EXPENSIVE PRICE STRUCTURES.
Not a wonder their customer churn rate is so high.
Time With Provider: 6 Months
Package Name: Shyster churn rate high
BT sold me BT TV which was cheaper than the app. Did not inform me of a discount period, then increased the price without my knowledge or consent. Contacted bt who said they emailed me (Was sitting in spam) said I was in contract and nothing could be done.
HOW DOES BAD TELECOM EXPECT TO KEEP ME AS A CUSTOMER WHEN THEY HAVE ROBBED ME.
Honestly stay away. AVOID THE VERY POOR CUSTOMER SERVICE AND EXPENSIVE PRICE STRUCTURES.
Not a wonder their customer churn rate is so high.
Time With Provider: 6 Months
Package Name: Shyster churn rate high
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