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BT sucks's Review for BT

 BT (Broadband Fixed Line)
Posted: 22nd Aug, 2019    By: BT sucks
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Avoid BT
Avoid avoid avoid

BT sold me BT TV which was cheaper than the app. Did not inform me of a discount period, then increased the price without my knowledge or consent. Contacted bt who said they emailed me (Was sitting in spam) said I was in contract and nothing could be done.



HOW DOES BAD TELECOM EXPECT TO KEEP ME AS A CUSTOMER WHEN THEY HAVE ROBBED ME.



Honestly stay away. AVOID THE VERY POOR CUSTOMER SERVICE AND EXPENSIVE PRICE STRUCTURES.



Not a wonder their customer churn rate is so high.

Time With Provider: 6 Months
Package Name: Shyster churn rate high
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
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Services
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