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SatiivaaBreathaa's Review for Post Office

 Post Office (Broadband Fixed Line)
Posted: 26th Dec, 2019    By: SatiivaaBreathaa
Title: Great speeds, good support.
Been on PO for 2 weeks now and had great service, I'm on a 40/10mbps 12mo fibre contract with Post Office Telecoms, router syncs at 39.99mbps down and 9.99mbps actual speed tests average out at 37 down and 7 up never noticed it drop below the 35mbps my speed was estimated at by PO (35-40).

The router supplied at the time is a Technicolor DWA0120 which is dual band concurrent with reasonable signal coverage around our 2 floor house, and has quite a few features in the interface, I have around 9 devices connected wired and wireless some of which include a smart thermostat, a wireless repeater, 1 IP cam and 3 echos all active 24/7, never impacts bandwidth and no devices ever drop connection.

Had to phone support about a damaged line at one point due to work on home, initially an automated robot had trouble understanding me but once I spoke too like a robot I was through to an agent fairly quickly (about 5 mins in this case at around 9.30am) he was swift to fault find and arrange btor visit and was eager to point out bill compensation and how to get it, BUT as I've experienced with many previous isp's calling at different times of day and the agent you get through to drastically impact the call connect time and experience.




Time With Provider: 2 Weeks
Package Name: Unlimited Fibre Broadband
Value
Speed
Support
Services
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