Goes down almost every night at around the same time, sometimes for hours on end, customer support tells us to turn it off and on again, as if that isn't the first thing we do.. When it's not down, the speed is atrocious. I can't believe I'm having to deal with dial-up speeds and hours of nightly downtime in the year 2020, but here we are...
Avoid EE like the plague, unless your only other option is BT, who are even worse.
Time With Provider: 12 Years
Package Name: Home broadband