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zinaki's Review for TalkTalk

 TalkTalk (Broadband Fixed Line)
Posted: 30th Jun, 2020    By: zinaki
Title: Rubbush Company
I dont know why it took me so long. After 25 years I am leaving due to their abysmal customer service and broadband which is much slower than I am paying for. Even though I have already left Talktalk still insists on one months notice and I am not happy with that since I was not getting the service as described and not compensated. Right now I am still paying them and using my new suppliers service. You are currently unable to speak to customer services as they have obviously reduced their support team. Why? You also cannot communicate via their chat app as it fails, and I would have quit much sooner if I could have. Finally I had to put in a formal complaint before anyone responded. Too little too late.

Just spent 70 minutes and was cut off after being told I was due compensation. As I said rubbish!

Time With Provider: 25 Years
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