◉
Dja1000's Review for Zen Internet
Zen Internet (Broadband Fixed Line)
Posted: 28th Aug, 2020
By:
Dja1000
Title: Degraded service
Been with zen for 3 years and they were fine up till I had a problem.
Getting them to answer the phone or an email is a task in itself. They have left me now with no service for 7 days, and each day when I call I am on hold for 40 minutes.
They sell a premium service but BT do not provide them feedback or keep them in the loop and Zen are unable to push then to get resolution, they are a middleman offering no value.
Do not pay the premium to join this service,
Time With Provider: 3 Years
Package Name: FTTP
Getting them to answer the phone or an email is a task in itself. They have left me now with no service for 7 days, and each day when I call I am on hold for 40 minutes.
They sell a premium service but BT do not provide them feedback or keep them in the loop and Zen are unable to push then to get resolution, they are a middleman offering no value.
Do not pay the premium to join this service,
Time With Provider: 3 Years
Package Name: FTTP
Value
Speed
Support
Services
Latest UK ISP News
Cheap BIG ISPs for 100Mbps+
Large Availability | View All
Cheapest ISPs for 100Mbps+
Large Availability | View All
Helpful ISP Guides and Tips
Sponsored Links
The Top 15 Category Tags
- FTTP (7200)
- BT (4013)
- Politics (3240)
- Business (2953)
- Openreach (2803)
- Mobile Broadband (2663)
- Building Digital UK (2595)
- 4G (2252)
- Statistics (2250)
- FTTC (2168)
- Virgin Media (2157)
- 5G (1925)
- Ofcom Regulation (1876)
- Fibre Optic (1670)
- Wireless Internet (1647)
Sponsored
Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules