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TJ5566's Review for Vodafone

 Vodafone (Mobile Broadband)
Posted: 26th Nov, 2020    By: TJ5566
Half Star Empty Star Empty Star Empty Star Empty Star
Title: Unimaginably Terrible!
Absolutely dreadful experience with Vodafone mobile broadband. For weeks internet was slow and intermittent. Every time I ask for help, I'm put through to an Indian call centre. Waiting times of over 1 hour, agents hang up on you, promise to call back but never do.

After weeks of bad service, then internet stopped entirely. They flatly refuse to send an engineer.

After a week of no internet, I tried to cancel my contract but they said I would have to pay a termination fee! Excuse me, you're not providing a product or service yet I have to pay a fee??? For having no internet!

Just don't use them. You get no protection and no way out without paying!

Time With Provider: 15 Months
Package Name:
Value
Half Star Empty Star Empty Star Empty Star Empty Star
Speed
Half Star Empty Star Empty Star Empty Star Empty Star
Support
Half Star Empty Star Empty Star Empty Star Empty Star
Services
Half Star Empty Star Empty Star Empty Star Empty Star
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