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Andrew Macaulay's Review for Aquiss

 Aquiss (Broadband Fixed Line)
Posted: 10th Jan, 2021    By: Andrew Macaulay
Title: Excellent ISP with best customer service
We have been with Aquiss for over 6 years, when we moved to FTTC service and wanted some advanced (at the time) capabilities like IPv6 and have never regretted it. We recently upgraded to FTTP, which Aquiss managed really well with OpenReach (for the physical install, even with COVID around) and are now enjoying continued great reliability and fast speeds at a fair price.

Their service, technical knowledge and support is exemplary, including many times having support directly from their MD, and all questions are handled quickly and comprehensively, even on low priority requests! Over the years, we have grown to know many of the people working there and it is obviously a great team! We also have some hosting via Aquiss which all runs extremely smoothly.

I would have no hesitation in recommending them to others wanting a reliable and customer-centric provider that excels in both the service itself and their support and customer service.

Time With Provider: 6 Years
Package Name: Family Pure Fibre (Option 4)
Value
Speed
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