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SLY1961's Review for BT

 BT (Broadband Fixed Line)
Posted: 20th Apr, 2023    By: SLY1961
Full Star Full Star Half Star Empty Star Empty Star
Title: BT FTTC Poor Infrastructure
Openreach cable eng with a level of perseverance found the fault to be a cable that he said was ADSL lead lining and decades old. The line was causing drops and instability. Once the new ADSL cable was fitted stability was restored. BT need to learn from this and give the chap a pay rise and identify these infrastructure issues earlier it took a high volume of calls/visits and hassle to resolve. Can't wait for FTTH however not holding my breath that we will see it anytime soon, sometimes hard to believe we are in 2023!




Time With Provider: 15 Years
Package Name: Fibre with BT Halo 1
Value
Full Star Full Star Empty Star Empty Star Empty Star
Speed
Full Star Full Star Half Star Empty Star Empty Star
Support
Full Star Full Star Full Star Half Star Empty Star
Services
Full Star Half Star Empty Star Empty Star Empty Star
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