Reviews » Broadband Fixed Line » 

Virgin Media Reviews

Sponsored
☰ Login   /   Signup ⚲ Search
◉ 

davidshepherd7's Review for Virgin Media

 Virgin Media (Broadband Fixed Line)
Posted: 08th Mar, 2021    By: davidshepherd7
Title: Absolute garbage customer service.
I moved house and already had broadband setup in the new house. There's no way to cancel your account online so you have to call their callcenter. I tried to do that, and waited on hold for an hour only to be cut off. I tried sending a message using their complaints service but got no response there for weeks either.

Now they're still charging me for a service that I don't want but can't cancel! Ridiculous.

Time With Provider: 3 Years
Package Name:
Value
Speed
Support
Services
Promotion
Cheapest Superfast ISPs
  • Vodafone £19.50 (*22.50)
    Speed 38Mbps, Unlimited
    Gift: None
  • NOW £20.00 (*32.00)
    Speed 36Mbps, Unlimited
    Gift: None
  • Hyperoptic £20.00 (*25.00)
    Speed 50Mbps, Unlimited
    Gift: Promo Code: BIRTHDAY10
  • Shell Energy £21.99 (*30.99)
    Speed 35Mbps, Unlimited
    Gift: None
  • Plusnet £22.00 (*38.20)
    Speed 36Mbps, Unlimited
    Gift: £60 Reward Card
Large Availability | View All
Cheapest Ultrafast ISPs
  • Gigaclear £24.00 (*49.00)
    Speed: 300Mbps, Unlimited
    Gift: None
  • Vodafone £24.00 (*27.00)
    Speed: 100Mbps, Unlimited
    Gift: None
  • Community Fibre £25.00 (*27.50)
    Speed: 200Mbps, Unlimited
    Gift: None
  • Hyperoptic £25.00 (*35.00)
    Speed: 150Mbps, Unlimited
    Gift: Promo Code: BIRTHDAY10
  • Virgin Media £28.00 (*52.00)
    Speed: 108Mbps, Unlimited
    Gift: None
Large Availability | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Promotion
The Top 20 Category Tags
  1. FTTP (3553)
  2. BT (3021)
  3. Politics (1936)
  4. Building Digital UK (1924)
  5. FTTC (1887)
  6. Openreach (1834)
  7. Business (1690)
  8. Mobile Broadband (1478)
  9. Statistics (1408)
  10. FTTH (1365)
  11. 4G (1276)
  12. Fibre Optic (1172)
  13. Virgin Media (1167)
  14. Wireless Internet (1159)
  15. Ofcom Regulation (1147)
  16. Vodafone (845)
  17. EE (834)
  18. 5G (770)
  19. TalkTalk (769)
  20. Sky Broadband (747)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules