I was recommended this company via my rental agent. I paid £53.95 installation and £35.95 per month for WiFi. The line has been slow, but I stuck with them as I had a contract. Then I called them as the one year contract was coming to an end to ask for a faster line and a better price. I was told they don't have anything to offer. A week later when I gave a month's notice before the contract ended, all of a sudden they had specials!! When I asked why only now that I want to leave, I was told the 'specials have just become available'. Really?? I was then charged £52.99 for disconnection!! Surprise deductions off my bank account which I made sure we're reversed. I am now with a comms provider that has charged me only £4.95 for connection (£50 cheaper) and a monthly charge of £21 per month for a much faster WiFi.
You are the ONLY company that charges such ridiculously high charges!! This is exploitation on another level !
Time With Provider: 1 Years
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