Signed up last week and called up as online dates were giving July as earliest install but the had a cancellation so meant they could install the next morning.

Next morning two vans turned up and they got to work quickly with two people doing the inside install while others dug the trench. After about 30 mins work they were ready to blow the fibre and then after some checks the service was ready.

Very helpful staff who not only explained everything they also took photos before and after and pdf was emailed before they left so I have my own copy.

The Icotera router they provide is big but after they left I unplugged and put my Orbi RBK852 in and have been extremely happy since install. No down time at all and every speed test is always above 450Mbps for both download & upload.

Only downside is no IPv6 and a static IPv4 is £10pm.

Highly recommend based on 1 weeks service.