An absolute gem of an ISP. I've only been a customer for a relatively short time but I can honestly say Aquiss are are breath of fresh air. Granted, Zen were good when I was last with them around 5yrs ago but Aquiss are on another level. I have just moved house where I foolishly went with VM. Drawn into their M500 wen it was available and at the time was on a paltry 80/20 with the worst customer service.

I was actually connected with Aquiss between Christmas & New Year and was kept in the loop throughout, in fact I was still getting emails from them on Boxing day and New Year's day! Unbelievable. Their customer focus and attention to detail is second to none. I've had email exchanges with their MD, Martin who has been an absolute pleasure to deal with, always responding quickly. I think about 5-10 mins last time :-)
Yes I'm sure there are cheaper 1Gig packages out there but I suppose it can be classed as a luxury, and I'm sure much lower speeds would suffice for most and are more cost effective. Due to my wife and I WFH, with 2 kids who game / stream all the services etc then a stable, fast connection is high priority so having this, plus peace of mind that if anything happens it will be looked at immediately by your ISP is a price worth paying for. I can't see me leaving this tremendous ISP anytime soon. Thank you so far, team Aquiss!