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dylan's Review for Virgin Media
Virgin Media (Broadband Fixed Line)
Posted: 27th Jul, 2022
By:
dylan
Title: Poor support with low initial price
Support is the real problem. They use foreign call centres and the standard of english is pretty hit and miss.
High pressure sales is also a big problem. The initial price is good and there are some good deals available. But you _must_ renegotiate at the end of your contract term. Even then, they will raise the price a few months after the start of contract so you need to chase them for price again.
I didn't have any problems with the network itself which I just use for browsing and video streaming. I don't like the political filtering but that's not their fault.
Time With Provider: 26 Years
Package Name: M100
High pressure sales is also a big problem. The initial price is good and there are some good deals available. But you _must_ renegotiate at the end of your contract term. Even then, they will raise the price a few months after the start of contract so you need to chase them for price again.
I didn't have any problems with the network itself which I just use for browsing and video streaming. I don't like the political filtering but that's not their fault.
Time With Provider: 26 Years
Package Name: M100
Value
Speed
Support
Services
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