As most who have had to go with FibreNest (Persimmon), it was our only option due to the monopoly they have on the provision of internet services on their estates. The service was great as it just worked from the day we moved in for basic internet usage but once I needed to do anything more I found the issues. As the other reviewer has said, I'm being told that the static IP I bought the highest package for isn't technically available. This means that I'm unable to allow any inbound connections into my network. I can't comment on what impact this has with gaming but I've heard that its not good. I've also tried to use my own router as they say you can but it just doesn't work. I've given up even trying and I just want the service out. I'd rather use a 5G connection than give them any money.

If they'd just remove the option of a static ip then I would still be disappointed but wouldn't feel like I've been taken for a ride buying a service that doesn't exist (or is being "worked on" indefinitely). I've reported this to Ofcom as this can't be right.

I'm just hoping that once the estate is finished, we can get a proper ISP to put their infrastructure in.