Been with idnet/Fibreheroes for 18 months. Just came to end of contract and was expecting a £3 price rise, but no, ... they sent me an email to say they would switch me to a monthly rolling contract at the same price. I'm now paying less that I would be if I signed as a new customer. I wish more companies would treat their customers the same way. Oh, service is exceptional. Always get rated speed. In 18 months I have had two brief dropouts. When I phoned, they were aware of the problem and on the case. Service returned in less than 30 minutes. Help desk open 24/7/365!