Overall, I'm very happy with YouFibre.

I joined them in September 2022 after leaving PlusNet for a faster provider. The first 3 months were free, thereafter I've been paying £35 per month on an 18m contract (ending March 2024).

I'm on the 500 package and the connection speed is consistent. I have a mesh network so get good coverage throughout the house.

My only criticism is that they have no online portal for billing, etc. Apparently this is coming soon. However, their customer service is excellent - a power surge fried my modem and they sent someone the next day to replace this at no cost to me. Getting in touch with them to report the issue was quick and without drama - the first person I spoke with resolved the issue.

I'm unwilling to pay £35pm for broadband once this contact ends so will look at what else is on offer. I see YouFibre now offer a 150Mbps package at £21pm so i'll likely switch to that if it's still available. 500Mbps is nice to have, but I don't think I actually need it!