Good value, fast, fixed IP included (single IPv4 and IPv6 range), "use your own router" a selectable option. Can request an increase *and a* decrease in speed up to 1Gb at minimal cost without starting a new contract. Cancellation fees also appear reasonable, not that we have needed to do this! Support is quick to respond to queries - though my IPv6 questions were given terse (but correct) answers. Zero down time in 6 months - a breath of fresh air after the incompetence and dishonesty of "main stream" ISPs. Highly recommended - oh, I'm an IT professional, so really, they are good.