This company is genuinely something else. A pre-installation visit was arranged very quickly but the engineer changed times twice and then didn't turn up, meaning a wasted day for me.
They rang me after I complained and told me they had turned up and that I wasn't in, a complete lie, the person on the other end of the phone accused me of lying. I received a text telling me my broadband was installed. When I told them to stuff their broadband they made an appointment to come round the next day.
They didn't respond to my email complaint at all and tried to remove my Trustpilot review without actually responding to my valid email complaints.
Imagine dealing with such complete incompetence after the install if a problem did arise.
Avoid like the plague.
Time With Provider: 1 Weeks
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