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cyberwhelk's Review for Gigaclear

 Gigaclear (Broadband Fixed Line)
Posted: 17th Jan, 2024    By: cyberwhelk
Full Star Full Star Full Star Half Star Empty Star
Title: No major problems - over a year in.
Gigaclear have been pretty good so far. They were quick to get the installation done; the engineers who came round probably didn't dig down far enough for the cable but it's OK for us - just a narrow trench in the lawn. Speeds have remained good - 200 to 330 Mbps as a rule. We've had around three outages that I know of but they haven't lasted more than an hour or two and we can survive on mobile data while the fault is being sorted out. I don't like their pricing policy of heavy discounting for the contract length and then a huge hike thereafter. Will try to negotiate a more reasonable price when our contract is at its end - this April. Router works fine and more Linksys nodes are available on eBay at around £30 to £35: they're easy to set up provided you use the Linksys app and not a web browser interface. Wireless speed is excellent: around 200 Mbps between nodes. My old laptop can't keep up on WiFi so I use Ethernet via a mini switch, as it never leaves the office.

Time With Provider: 15 Months
Package Name: Ultrafast 300
Value
Full Star Full Star Full Star Empty Star Empty Star
Speed
Full Star Full Star Full Star Full Star Half Star
Support
Full Star Full Star Full Star Half Star Empty Star
Services
Full Star Full Star Full Star Half Star Empty Star
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