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eoinwoods's Review for AAISP (A&A)

 AAISP (A&A) (Broadband Fixed Line)
Posted: 18th Oct, 2024    By: eoinwoods
Full Star Full Star Full Star Full Star Full Star
Title: Excellent capability and service
I recently moved house and had a very negative experience with Virgin Media unable to provide fibre service but only realising on the day of installation and another VDSL ISP failing to provide service due to problems with Open Reach.

A&A were fantastic and dealt with the complexities of navigating Open Reach quickly and I was connected in days. Later, when complexities in the internal phone wiring meant that the copper connection needed to be rewired they handled the communication with Open Reach and got it resolved within a couple of days, which was amazing based on previous experience with Open Reach.

The service is also very reliable and flexible, with very good customer support and lots of monitoring information available directly via the customer portal.

Highly recommended

Time With Provider: 10 Weeks
Package Name: Home::1
Value
Full Star Full Star Full Star Full Star Full Star
Speed
Full Star Full Star Full Star Full Star Full Star
Support
Full Star Full Star Full Star Full Star Full Star
Services
Full Star Full Star Full Star Full Star Full Star
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