Voneus will happily take your money and sign you up, but don't expect much after that.

Unfortunately Voneus are a budget provider without the budget pricing.

Supplied router is cheap and basic. GPON based services when everyone else is XGS-PON so frequent downstream congestion. Frequent DNO power issues causing outages due to insufficient battery backup in their cabs. CGNAT but no IPv6. Improperly configured MTU (1480 not 1500) on their Mikrotik cabinet equipment. 3rd Party cabinet backhaul traverse to one end of the country and back behind the scenes so don't expect low latency.

3rd Party Support in Durban South Africa are friendly and helpful, but cant actually provide any information or do much for you, after you wait 30-40 mins for them to answer a support call.

Nearly 10 working days and counting to try and speak to someone about upgrading to a higher speed with little to no response and no way to speak to someone on the phone.

Marketing leans into how much of an upgrade over copper it is, which is broadly true, but it's 2026 now and the market has moved on.

If you have ANY other choice, use it instead as Voneus service level knows you don't and are trapped