I recently switched to A&A from a previous provider, Innova Communications Limited, and Innova were, nothing short of terrible. A&A got my port completed quickly, and have been amazing to use and setup. Their support has been amazing and I couldn't ask for more.
UPDATE - Right to Reply by Innova Communications (do not remove):
"
We're sorry to hear about your experience with Innova. We always encourage customers to get in touch with us directly if they feel there is an issue with our services, as we're more than happy to work together amicably to resolve any concerns. We're sorry that we fell short of your expectations on this occasion and wish you all the best with your new provider."
Time With Provider: 1 Months
Package Name: VoIP - SIP Trunk