Olilo wasn't originally my first choice - but after seeing other ISPs on CityFibre still stuck on PPPoE, I decided to look into what Olilo was actually about. Their planned move to DHCP caught my attention, and since they run 30-day contracts on CityFibre, I figured there was little to lose by trying them out. A year on, I'm still here.

Olilo's own network has been rock solid. When my ONT failed, Aydan got a CityFibre fault raised straight away, and they were on-site replacing it within 26 hours - genuinely impressive for a residential connection.

The PPPoE-to-DHCP migration was equally painless. I was a little wary going in, but PPPoE stayed available as a fallback just in case, so there was no real risk. In the end I didn't need it; DHCP has run flawlessly, and I even noticed a small speed bump from no longer having to tag every packet.

Communication from Olilo has been clear and consistent throughout, and the community they've built is one of the best parts of being a customer — a genuinely open, judgement-free space where people help each other troubleshoot or point out better-suited products, no sales agenda attached.

A year in, nothing's changed my mind. Still happy, still recommending them.