I've been with Unchained for many years, after being with many of the 'big guys' (Virgin Media, TalkTalk, Plusnet, Sky).

I've been with them through multiple house moves and different connection types. They have always been rock solid, reasonable with their pricing (no introductory deals and then cranking up the price later), and have incredible customer support! Got to be the best out there! The team is always very responsive and helpful, going above and beyond!

They are the only ISP I've ever had where 'it just works', and I don't have to worry about it. Working from home, it's very noticeable that while all my colleagues are often dropping off video calls 'due to internet issues', that has never once happened to me (although this does have the downside that I can't get out of meetings!).

They are just a great, no nonsense ISP that is focused on doing the right thing for the customer, and providing an outstanding service.