So what’s in the TuneUp Kit?

•An iPlate – this is a small piece of metal and plastic that can be easily fitted into your master socket (in between the ‘face plate’ and the wall) and blocks interference. Inside many BT sockets (in about 70% of Britain’s homes) there is an old piece of equipment called a bell wire – the thing that used to give old-fashioned phones their audible ring. These are now useless for the vast majority of people, but generally interfere with the broadband connection. Also in the iPlate is a radio frequency filter that gives greater stability to the signal.

•A filter – this cuts out broadband interference caused by other devices connected to your phone line. You simply put this filter into the phone socket, and then put your laptop or PC plug into the filter.

•We’ve also included a booklet which explains how to install the iPlate and gives 10 top tips for improving the broadband connection you receive at home (for example, "Try not to use more than four phone sockets" and "Choose the best place for your wireless router").