Home » 

UK ISP News Archives

 » 
Sponsored Links

UK Consumers Put Broadband Connection Reliability as Top Priority

Posted: 28th Sep, 2009 By: MarkJ
The latest consumer research from BroadbandChoices, which was conducted with the help of 3,950 respondents during June and July this year, has revealed that 34% value the connection reliability of their broadband ISP service above speed (30%) and value for money (23%).

When asked if they felt their ISP had lived up to its promises, almost half (47%) said no. Furthmore the top gripe was disappointment with connection speed (70%), which was followed by reliability issues (32%). Over a third (36%) felt let down by their ISP’s customer service.

The poll is similar to a survey that we conducted in August 2009, which revealed that the majority (57%) wanted 'Better Speeds' from their ISP, while only 16% would have rather had lower prices - Full Results.
Search ISP News
Search ISP Listings
Search ISP Reviews
 Latest UK ISP News
 Cheapest Superfast Broadband ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | Compare More ISPs
 Cheapest Ultrafast Broadband ISPs
  • Gigaclear £17.00
    Speed: 200Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £20.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | Compare More ISPs
Cheapest Superfast ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: None
  • UtilityWarehouse £19.99
    Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • NOW £23.00
    Speed 63Mbps, Unlimited
    Gift: None
  • Vodafone £24.00
    Speed 73 - 82Mbps, Unlimited
    Gift: None
  • Shell Energy £24.99
    Speed 38Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Ultrafast ISPs
  • Gigaclear £17.00
    Speed: 200Mbps, Unlimited
    Gift: None
  • Zzoomm £19.95
    Speed: 150Mbps, Unlimited
    Gift: None
  • YouFibre £19.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Community Fibre £20.00
    Speed: 150Mbps, Unlimited
    Gift: None
  • BeFibre £21.00
    Speed: 150Mbps, Unlimited
    Gift: £25 Love2Shop Card
Large Availability | View All
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored Links
The Top 20 Category Tags
  1. FTTP (5383)
  2. BT (3488)
  3. Politics (2493)
  4. Openreach (2275)
  5. Business (2221)
  6. Building Digital UK (2214)
  7. FTTC (2038)
  8. Mobile Broadband (1938)
  9. Statistics (1763)
  10. 4G (1638)
  11. Virgin Media (1588)
  12. Ofcom Regulation (1438)
  13. FTTH (1379)
  14. Wireless Internet (1376)
  15. Fibre Optic (1375)
  16. 5G (1213)
  17. Vodafone (1126)
  18. EE (1110)
  19. TalkTalk (927)
  20. O2 (913)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules