Home » 

UK ISP News Archives

 » 
Sponsored Links

O2 UK Apologises for Poor Mobile Broadband Performance in London

Posted: 30th Dec, 2009 By: MarkJ
o2 logoThe CEO of O2 UK, Ronan Dunne, has apologised for the poor performance of its mobile data network since the summer, especially in London. Dunne admits that the operator’s network was simply unable to cope with the surge in data usage by Mobile Broadband and iPhone users, though improvements are already working their way into the system.

Mr Dunne told the Financial Times:

"Where we haven’t met our own high standards then there’s no question, we apologise to customers for that fact. But it would be wrong to say that O2 has failed its customers en masse."

No mobile operator is immune from capacity problems, with recent Mobile Broadband benchmarks indicating that most have enough trouble achieving a stable average speed of 1Mbps let alone the dizzy heights of 3.6Mbps to 7.2Mbps promoted by some.

O2 plans to solve its problems by imposing better Traffic Management, installing 200 additional base stations in London and working more closely with handset manufacturers to help keep usage down. Future LTE technology will also help, but ultimately operators will have to find cash and invest in more capacity.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
100Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £23.00
150Mbps
Gift: None
Youfibre UK ISP Logo
Youfibre £23.99
150Mbps
Gift: None
NOW UK ISP Logo
NOW £25.00
100Mbps
Gift: None
Virgin Media UK ISP Logo
Virgin Media £25.99
132Mbps
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
BeFibre UK ISP Logo
BeFibre £19.00
150Mbps
Gift: None
Community Fibre UK ISP Logo
100Mbps
Gift: None
Gigaclear UK ISP Logo
Gigaclear £19.00
300Mbps
Gift: None
toob UK ISP Logo
toob £22.00
150Mbps
Gift: None
Vodafone UK ISP Logo
Vodafone £23.00
150Mbps
Gift: None
Large Availability | View All
Sponsored Links
The Top 15 Category Tags
  1. FTTP (6160)
  2. BT (3694)
  3. Politics (2780)
  4. Business (2488)
  5. Openreach (2447)
  6. Building Digital UK (2365)
  7. Mobile Broadband (2205)
  8. FTTC (2094)
  9. Statistics (1953)
  10. 4G (1859)
  11. Virgin Media (1814)
  12. Ofcom Regulation (1619)
  13. Fibre Optic (1492)
  14. Wireless Internet (1478)
  15. 5G (1456)
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules