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UPD2 Hundreds of Thousands of Piracy Warning Letters to Suffocate UK ISP Users

Posted: 21st Jul, 2010 By: MarkJ
p2p uk copyright pirateThe BBC's technology correspondent, Rory Cellan-Jones, reports that "two of the biggest ISPs" in the UK are warning that Ofcom expects broadband providers will have to issue "hundreds of thousands" of copyright infringement warning letters "a month" to customers of ISPs whom are suspected of unlawful file sharing (P2P) activity. This is a basic requirement of the new Digital Economy Act 2010 (DEA).

A senior executive at one unidentified ISP told the BBC correspondent, "It's a monster thing to do, to write to hundreds of thousands of people. Some will move to another network, there might be thousands of appeals." It's not clear which ISPs were quoted, but in the recent past both BT and TalkTalk have certainly been the most vocal opposition.

Rory Cellan-Jones Blogged:

"He says the customers will be told they have to take "reasonable steps" to avoid infringing copyright in the future but it's not clear what is reasonable.

'Will they have to secure their wireless networks, or sit over their children's shoulders making sure they're not being naughty, or perhaps stop using perfectly legal peer-to-peer services like Spotify? It's a dog's breakfast,' [claimed one ISP]

Now Ofcom is playing down its rough estimate of the number of warning letters that will be despatched. A spokeswoman suggested it was a back of the envelope calculation, and the point of talking to the ISPs was to get a more accurate idea."

The blog claims that the British Phonographic Institute (BPI), which is often seen as a representative voice of the UK recorded music business, has sent evidence (e.g. IP addresses and related details) of more than 1 Million cases of suspected music copyright infringement to ISPs, apparently with no result. We recall the BPI mentioning that it sent details of 100,000 cases to BT last year and the operator found that many were unreliable (original news).

A BT Spokesperson told ISPreview in September 2009:

"The BPI sent us around 21,000 alleged cases, but less than two-thirds proved to be properly matched to an IP address of a BT customer and not a duplicate, so this could indicate that the true extent of this activity is much lower than the 100,000 number the BPI claim since February. In addition since none of the customers we wrote to during the trial were subsequently taken to court by the BPI, we don't know whether they were actually guilty of infringement.

We definitely do not know the extent of illegal file sharing on our network. Many peer to peer applications are perfectly legal, such as World of Warcraft, BBC iPlayer and Skype. To investigate the exact nature of each peer to peer packet would involve an intrusive level of inspection of people's traffic and customers would rightly complain about BT infringing their privacy where we to do it."

So it seems that some ISPs have acted on the supplied evidence, issuing warning (threat) letters where appropriate, which in turn suggests that the BPI's claim of "no result" is perhaps not entirely accurate.

Similarly the unreliability of IP data to identify an offending individual is now notoriously well known. Innocent people have in the past been caught out and, where it does work, only the connection owner is targeted because a guilty individual cannot be accurately identified from just an IP address.

The BPI still claims there are 6-7 Million illegal file-sharers in the UK, a figure that Rory Cellan-Jones believes to have been accepted by ISPs. Ironically it was the BBC Radio 4 show More or Less that in 2009 revealed how such figures could easily be wrong (here).

Rory's blog also notes that, in the last week, a firm of solicitors called Gallant Macmillan has sent out thousands of letters on behalf of the Ministry of Sound (MOS) record label. One letter accused the recipient of illegally making available an album and inviting them to pay £350 or face court proceedings for infringing the rights of the label.

This is a sadly quite common tactic that often appears more about bullying people into helping dubious solicitors make money than tackling real copyright infringement.

UPDATE 4:47pm

Consumer magazine Which? has more details on the Gallant Macmillan (the latest ACS:Law and Davenport Lyons clone) letters HERE. Gallant has sent approximately 1,500 letters of claim on behalf of its client.

Unlike letters of claim sent by others dubious law firms, the letters are gentler in tone and do no threaten legal proceedings.. well not exactly. Instead, they state: 'If you do not accept the offer in this letter or explain why you dispute liability within the next 21 days, our client reserves the right to commence proceedings against you'.

UPDATE 22nd July 2010

Gallant has told PC Pro magazine that claiming you have an unsecured Wi-Fi network is no defence, albeit later admitting that this has not yet been properly tested in the courts.

Simon Gallant, a senior partner with the law firm, said:

"If you make a decision to unsecure your network it is no defence. You can’t put yourself in a better position legally by throwing caution to the wind. Most routers come with security on as a default - if someone has made a decision to unsecure their network they can’t take that action without realising that there maybe consequences."

Speaking personally, out of the 7 broadband routers that I have purchased in the past nine years, only one of them has come with security encryption enabled by default (that was from Sky as part of their broadband package) and even then it was initially WEP, which is easy to bypass.
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