Home » 

UK ISP News Archives

Sponsored Links

UK Legal Ombudsman Opens and Receives P2P File Sharing Law Firm Complaints

Posted: 06th Oct, 2010 By: MarkJ
legal ombudsman ukThe new UK Legal Ombudsman opened for business today, which aims to help people resolve complaints about lawyers. Much as you might expect one of the first complaints to arrive this morning was against the firm Gallant Macmillan Solicitors, which has been in the news several times recently after trying to obtain details of suspected "illegal" p2p copyright file sharers from broadband ISPs BT Retail and its sibling PlusNet UK (here and here).

Related law firms use these details to send demands for money - settlement payments (i.e. "speculative invoicing") - to those they suspect of wrongdoing, which is despite the evidence being notoriously unreliable. Those who refuse to pay up are often threatened with legal action, which almost never materialises.

The complaint against Gallant Macmillan Solicitors was lodged by Marcus Williamson, an IT consultant with 25 years of history in the computer industry.

Marcus Williamson told ISPreview.co.uk:

"I see this kind of activity as the greatest legal threat to the integrity of the Internet since it was created. I have repeatedly asked Simon Gallant of Gallant Macmillan Solicitors for details
of the legal basis under which he is carrying out this activity and he has refused to provide the information requested. I have therefore been compelled to lodge a complaint with the Legal Ombudsman."

The Legal Ombudsman claims to have formal powers to resolve complaints about lawyers. It is a free service and promises to look at legal complaints in a fair and independent way, without taking sides.

Chief Ombudsman, Adam Sampson, said:

"We know that most of the time, lawyers provide a good service. But sometimes things can go wrong. When they do, people must have access to someone they can have confidence in to put things right.

That is our job – to resolve complaints quickly and fairly. We have worked hard to make sure we bring a fresh approach to legal complaints with a focus on justice.

We also want to work closely with lawyers and their regulators to raise standards. We want to help prevent complaints and make the legal and justice systems work better."

We suspect that the complaint about Gallant Macmillan Solicitors won't be the last and wouldn't be in the least bit surprised to see a few about ACS:Law winging their way over. First come, first served, as the saying goes.
Search ISP News
Search ISP Listings
Search ISP Reviews
Cheap BIG ISPs for 100Mbps+
Community Fibre UK ISP Logo
Gift: None
Virgin Media UK ISP Logo
Virgin Media £26.00
Gift: None
Shell Energy UK ISP Logo
Shell Energy £26.99
Gift: None
Sky Broadband UK ISP Logo
Gift: None
Plusnet UK ISP Logo
Plusnet £27.99
Gift: None
Large Availability | View All
Cheapest ISPs for 100Mbps+
Gigaclear UK ISP Logo
Gigaclear £17.00
Gift: None
YouFibre UK ISP Logo
YouFibre £19.99
Gift: None
Community Fibre UK ISP Logo
Gift: None
BeFibre UK ISP Logo
BeFibre £21.00
Gift: £25 Love2Shop Card
Hey! Broadband UK ISP Logo
Gift: None
Large Availability | View All

Helpful ISP Guides and Tips

Sponsored Links
The Top 15 Category Tags
  1. FTTP (5525)
  2. BT (3518)
  3. Politics (2541)
  4. Openreach (2298)
  5. Business (2264)
  6. Building Digital UK (2246)
  7. FTTC (2044)
  8. Mobile Broadband (1975)
  9. Statistics (1789)
  10. 4G (1666)
  11. Virgin Media (1621)
  12. Ofcom Regulation (1463)
  13. Fibre Optic (1395)
  14. Wireless Internet (1390)
  15. FTTH (1382)

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms  ,  Privacy and Cookie Policy  ,  Links  ,  Website Rules