Report Statement

The Scoreboard data show that internet service provision is the third worst ranking market according to the MPI while being the market where the highest percentage of consumers reported problems (out of the total of 50 markets).

The estimated price of internet service provision also shows a wider variation across Member States which is however correlated with the total level of consumption in these countries. Internet service provision is essential for the empowerment of European citizens and the digital single market.

Therefore, this will be the target of one market study. The study will complement the evidence in the annual reports on the implementation of e-communication regulation.