Posted: 10th Aug, 2011 By: MarkJ

Popular ISP
Be Broadband has been forced to "
temporarily" suspend new orders for its
BE Line Bonding service after it effectively ran out of spare routers "
due to overwhelming demand". The routers are a specialist variety and come from a different supplier to their standard single-line kit.
BE's Line Bonding service typically costs a whopping
£65 per month (+£85 connection fee) and allows customers to merge two 'up to' 24Mbps ( ADSL2+ ) broadband lines together. This in turn claims to offer a maximum download speed of up to 44Mbps (5Mbps upload) with unlimited usage. A heavy user's dream, assuming you have a good line already, especially if BT-Infinity or Virgin Media aren't available to you.
Mark Nichols, BE's Head of Marketing, told ISPreview.co.uk:
"BE is not currently taking orders for our Line-Bonding product because demand has been higher than the rate of supply of the specialist routers that the Line Bonding product uses (these come from a different supplier to our single-line ADSL2+ routers). We're speeding up the supply chain and we'll bring the ordering process back online as soon as we can.
We had a small number of customers who were awaiting delivery of a replacement router, but this was an unrelated issue and all were resolved as of last week, and we continue to maintain a separate stock for existing customers to handle faults and returns."
A separate report on the
BE Usergroup community site recently noted that at least one of BE's customers had complained about having to
wait 2 months for their router to arrive. BE has not set a date for its ordering process to reopen, although it's good to see that there's demand for such a pricey service.