Posted: 10th Aug, 2011 By: MarkJ

Internet provider Zen Internet UK has today posted the findings from a new survey of its superfast Fibre Optic Broadband customers, which found that
94% had recommended the service to a friend and 85% felt that their speed estimation had been met or even exceeded their expectations.
By contrast Ofcom's latest and more impartial
2011 Communications Market Report (CMR) discovered that the average consumer satisfaction with superfast broadband services is 80%, which is well above the 57% for traditional broadband.
Andrew Saunders, Zen's Head of Product Management and Marketing, said:
"We see superfast Fibre broadband as the key enabling technology for a whole range of business internet services such as e-commerce, Cloud Computing, video-conferencing, VoIP and remote working in order to make UK business more productive while minimising costs. I personally saw a ten-fold increase in download performance when my home office moved over to FTTC."
Zen's Fibre packages use FTTC technology to deliver download speeds of 'up to' 40Mbps and upload speeds of 'up to' 10Mbps, although its prices are heavier than most and start at £27.60 inc. VAT per month (+£90.00 setup) for a meagre 10GB usage allowance. Quality at a price, but not everybody would be able to afford it.