» ISP News » 

Netflix UK Report Virgin Media Broadband Still Fastest for Video Streaming

Tuesday, January 14th, 2014 (9:09 am) - Score 2,105

Netflix UK‘s unlimited Internet movie and TV video streaming service has published its final ISP Speed Index update for December 2013, which reveals that Virgin Media continued to deliver the best performance for its service and BT came a close second.

As usual the data only reports on the biggest broadband providers and their ratings reflect the average performance of all Netflix video streams on each ISP, which means that it shouldn’t be taken as a measure of general end-user internet connectivity speed or capability. Note: we have removed O2 from the list because their home lines are being migrated to Sky.

Please take note that video streaming speeds can be affected by all sorts of factors, such as the dynamic nature of different video codecs, the performance of your home network (especially wifi), ISP traffic management measures and varying video quality. As a result this index might help you find a better ISP for Netflix but it doesn’t reflect the performance of other online services like a general speedtest.

NetflixUK – Major ISP Rankings (December 2013)

1 – Virgin Media 2.99Mbps (up from 2.65Mbps in Sep 2013)

2 – BT 2.66Mbps (up from 2.39Mbps in Sep 2013)

3 – Sky Broadband 2.44Mbps (up from 2.27Mbps in Sep 2013)

4 – TalkTalk 2.35Mbps (up from 2.21Mbps in Sep 2013)

5 – EE 2.32Mbps (up from 2.24Mbps in Sep 2013)

It’s worth pointing out that Virgin Media recently became the first Pay-TV provider in the United Kingdom to offer Netflix via their TiVo based broadband Video-on-Demand (VoD) platform (here).

It will be interesting to see what kind of impact the forthcoming 2014 introduction of 4K (Ultra HD) content has on these results, although we expect to see the average streaming speed rise among ISPs with a greater proportion of superfast subscribers.

We’ll take another look at Netflix’s results later in the year because the data doesn’t change much on a monthly basis.

Leave a Comment
10 Responses
  1. Avatar John says:

    virgin media is horrific buffering on netflix superhd

    1. Avatar CrazyLazy says:

      The others must be even worse then.

  2. Avatar bob says:

    “It will be interesting to see what kind of impact the forthcoming 2014 introduction of 4K”

    It’s doubtful it will have any impact, at least not for a while yet. There will be so few people using 4K that it won’t make a dent on the stats, the hardware is still too expensive for the majority.

    Perhaps after the Spring 2015 TV range comes out, this years new range still isn’t at the affordable stage yet for most.

    1. Mark Jackson Mark Jackson says:

      On TV’s perhaps but you don’t strictly need a 4K display to watch 4K content. For example, you can stream 4K video now on a computer monitor and the reason for doing so is that you can minimise the video window so it looks like very good HD (versus using the HD stream of some services, which aren’t much better than SD).

    2. Avatar CrazyLazy says:

      Depends on the software. Ive not seen it on Virgin recently or played enough to know if it auto adjusts like it does on some other devices or if you can manually select the stream quality you want.

      Having said that it should work fine as i know for a fact you can select 1080 content and only have a 720p capable display.

      Actual stream resolution will make little difference through any half modern TV. Their internals will scale the resolution accordingly. I see no reason why it would not happily take a $k stream and just display it at whatever the maximum is your screen can output. That is the same reason why 1080p Blurays will work fine on 720p screens.

      There will also be alot of 4K content this year, to give you some idea, although not the same content delivery method Sonys 4k streamer already has over 70 films available. Netflix is unlikely to be any difference and end up with just as much content considering they have deals with all the major manufacturers now and even studios like paramount.

      Well done to Virgin again have done very well in the past 12 months or so with customer service wins, Ofcom wins and this. (que angry and predictable BT mob).

  3. Avatar Kev says:

    Off course Virgin will be quicker – they have more customer’s on their fibre package than BT do because that’s all they sell now. Have I lost the point of this?

    1. Avatar JNeuhoff says:

      Sorry, but Virgin usually does not offer fibre broadband. Just take a look at the coax copper cable that comes into a user’s house.

    2. Avatar CrazyLazy says:

      Yep its just Virgin unlike BT deliver their claimed speeds, and thus are faster. 😀

  4. Avatar Neil McRae says:

    We’re coming Virgin!!!!

  5. Avatar Robert Kiessling says:

    “As a result this index might help you find a better ISP for Netflix”

    “Better” in which sense? This index is essentially a compound indicator of average access speeds and sufficient capacity towards Netflix’s CDNs.

    However actual customer experience is a different matter. For example an ISP with high access speeds but frequent drop-outs and packet loss at peak time could score highly in this index but rank poorly in perceived customer experience.

    It would be more helpful to publish metrics that are closer to customer experience such as consistency of speed during the day and rebuffering events.

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Superfast ISPs
  • Vodafone £22.00
    Avg. Speed 35Mbps, Unlimited
    Gift: None
  • Hyperoptic £22.00
    Avg. Speed 50Mbps, Unlimited
    Gift: None
  • Onestream £22.49 (*29.99)
    Avg. Speed 45Mbps, Unlimited
    Gift: None
  • xln telecom £22.74 (*47.94)
    Avg. Speed 66Mbps, Unlimited
    Gift: None
  • Plusnet £22.99 (*36.52)
    Avg. Speed 36Mbps, Unlimited
    Gift: £55 Reward Card
Prices inc. Line Rental | View All
The Top 20 Category Tags
  1. FTTP (2813)
  2. BT (2792)
  3. FTTC (1790)
  4. Building Digital UK (1759)
  5. Politics (1687)
  6. Openreach (1641)
  7. Business (1455)
  8. FTTH (1341)
  9. Statistics (1250)
  10. Mobile Broadband (1250)
  11. 4G (1076)
  12. Fibre Optic (1072)
  13. Wireless Internet (1035)
  14. Ofcom Regulation (1028)
  15. Virgin Media (1017)
  16. EE (708)
  17. Vodafone (680)
  18. Sky Broadband (674)
  19. TalkTalk (672)
  20. 5G (535)
Helpful ISP Guides and Tips

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact