Home » UK ISP News Archive » Monthly Archives: July 2015 (110 Posts Found)

ISP News Archives for July 2015

Sky Broadband Stealthily Scraps FREE UK Weekend Phone Calls

7th Jul 2015 (5 Comments)

Customers of Sky Broadband have until now been able to get free UK weekend calls alongside Sky Line Rental (£16.40 per month), thanks to the included Sky Talk Weekends option, yet it’s been noted to ISPreview.co.uk that this feature has vanished from Sky’s site only to be replaced by a new range of paid plans.

Outer Hebrides Gains Faster Broadband via Digital Scotland BT Project

7th Jul 2015 (4 Comments)

Residents and businesses living in Scotland’s Outer Hebrides have finally benefitted from the on-going BT and Digital Scotland project, which has successfully deployed “high-speed fibre broadband” (FTTC) services to 3,600 premises in Stornoway on the Isle of Lewis.

BT Moot UK Airborne Drones to Help Broadband Cover or Telecom Repairs

7th Jul 2015 (8 Comments)

BT says that in the future their Internet and phone related UK engineering tasks could be improved, especially in remote rural areas, by harnessing semi-autonomous flying drones to “deliver urgent parts for our network” or provide “temporary broadband access” (please don’t call it Fibre-to-the-Drone).

UK ISP Sky Broadband Unlimited Price Rises to GBP10 Per Month

7th Jul 2015 (1 Comment)

Customers taking the ‘up to’ 17Mbps capable Sky Broadband Unlimited package may be displeased to learn that its standard price, after being reduced from £10 to £7.50 per month for the past year, is to later this morning be increased back to its original level of £10.

Sky Boosts UK Customer Service Team with 400 Extra Jobs

6th Jul 2015 (2 Comments)

Sky (Sky Broadband) has announced plans to create 400 new customer service jobs across the United Kingdom, with around 200 going to their contract centres in Scotland (100 at Uddingston, 50 in Livingston and 50 more at Dunfermline) and the rest to their bases in Newcastle and Stockport (England).

ISP Hyperoptic Add No Contract Option to 1Gbps FTTP Home Broadband

6th Jul 2015 (11 Comments)

Pure fibre optic ISP Hyperoptic, which offers home broadband speeds of up to 1000Mbps across growing parts of several major UK cities (particularly London), has introduced a “no contract” option for new customers who take one of their unlimited usage Fibre-to-the-Premises (FTTP) based packages.

Scottish MP Calls for Easy UK Mobile Contract Exit in Areas of Poor Signal

6th Jul 2015 (7 Comments)

A recently elected Highlands MP in Scotland, Drew Hendry (SNP), has called for a radical change in Ofcom’s regulatory policy that would allow UK mobile phone customers to exit their contracts without penalty if they suffered from poor or no signal coverage. But notspots or areas of weak signal are common.

ISP PlusNet Lumps Full UK BT Sport TV EU Footy Price Hike onto Users

6th Jul 2015 (4 Comments)

Customers of PlusNet who also take the ISPs BTSport TV offer (only available via the Sky Digital TV platform), which gives them access to BTSport channels 1, 2 and ESPN from just £5.99 per month (HD for an extra £1.50 a month), may be unhappy to learn that the price is set to almost double.

UK ISP BT Offers 3 Months Free Unlimited Business Broadband

6th Jul 2015 (0 Comments)

Internet provider BT Business will today introduce a new offer on their standard broadband (up to 17Mbps ADSL2+) products, which means that new customers will benefit from being able to take the first three months of service for free (available until 30th August 2015).

UPDATE2 Gigaclear and Call Flow Win Fibre Broadband Contract for Berkshire

3rd Jul 2015 (19 Comments)

Fibre optic ISP Gigaclear, fresh from picking up the state aid fuelled contracts for Epping Forest (Essex) and rural Gloucestershire, has today picked up another win by securing a deal to roll-out their 1000Mbps FTTP broadband network to parts of remote rural Berkshire in England. Call Flow Solutions will also deploy some slower FTTC.

BT Openreach Detail More Price Cuts for UK High Capacity Ethernet Services

3rd Jul 2015 (0 Comments)

BTOpenreach has announced another round of significant price reductions on their high-capacity business focused Ethernet services, such as the 10Gbps Ethernet Backhaul Direct (EBD) and Wholesale Extension Services (WES).

Businesses in Deeside Enterprise Zone Complain of Slow BT Broadband

3rd Jul 2015 (26 Comments)

Smaller businesses that have taken up residence at the Deeside Enterprise Zone in Flintshire (North West Wales, UK) have complained that they’re still only able to get superslow sub-2Mbps broadband download speeds from BT’s local infrastructure and some will leave if the situation isn’t corrected.

EE UK Fined GBP1 Million for Shoddy Customer Complaints Handling

3rd Jul 2015 (4 Comments)

Mobile and Internet provider EE UK, which is in the middle of being gobbled by BT for £12.5bn, has today been fined £1 million after Ofcom found earlier this year that the telecoms operator had broken its rules for governing how you should handle customer complaints (General Condition 14.4).

Study Finds BT “Fibre Broadband” Rollout Benefitted Cornwall by GBP186m

3rd Jul 2015 (11 Comments)

New research claims that the first Superfast Cornwall contract, which recently completed and expanded the reach of BT’s “fibre broadband” (FTTC/P) network to 95% of premises in the English county (up from the original target of 80%), has so far delivered a local economic benefit worth £186.1m.

ISPA Reveal Winners from the 2015 UK ISP Internet Industry Awards

2nd Jul 2015 (2 Comments)

The UK Internet Service Providers Association (ISPA) has officially announced the winners of their 17th annual 2015 Internet Industry Awards, which saw Hyperoptic pick-up the prize for “Best Superfast Broadband” provider (third time in a row) and they also secured the gong for “Best Consumer Fixed Broadband“. But there were many more categories and winners.

Virgin Media UK Cuts 50Mbps Cable Broadband Package Price to GBP5

2nd Jul 2015 (3 Comments)

Cable operator Virgin Media has quietly dropped the price of their entry-level Big Connection package, which is now offering unlimited superfast broadband speeds of 50Mbps and free weekend calls from £5 per month for the first 12 months (£17.50 thereafter).

ITS Technology Group Acquires South Wales Broadband ISP Konek-T

2nd Jul 2015 (1 Comment)

The ITS Technology Group, which helps altnets to roll-out fibre optic connectivity and also provides its own services, has this morning announced that they’ve acquired yet another fixed wireless broadband provider in Wales by scooping up Cardiff-based Konek-T for an undisclosed sum.