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The latest Engine Customer Experience Report 2018 has claimed that the UK Broadband & Pay-TV media sector has risen one spot to 8th place for best customer service and experience thanks to a 3% rise, putting it just ahead of the mobile sector and utilities (9th). But overall this is still way down the sector ranking table.
The Essex County Council (ECC) has awarded Openreach (BT) with a £3.4m contract to rollout “superfast broadband” (FTTC/P) ISP networks to cover an additional 3,100 premises in the UK county, which includes 1,500 in the borough of Basildon and 1,600 in the district of Braintree.
After some initial warnings last week, cable operator Virgin Media has over the weekend confirmed that “unfortunately no agreement has been reached” on the fate of their UKTV channels line-up (10 channels inc. the 5 free-to-air channels, such as Dave), which means that they’ve been pulled as of midnight on 22nd July 2018.
Asking politicians to stop arguing is a bit like telling the sky to rain during a drought, but a new report from the Scottish Affairs Committee (SAC) has told the UK and Scottish Government’s to end their “disharmony” and “intense political disagreement … about the rollout of broadband in Scotland.”
The UK government has today set out a range of new proposals (copper switch-off, regulatory reforms etc.) as part of their Future Telecoms Infrastructure Review (FTIR), which seeks to help boost investment and support for future 5G mobile and “full fibre” (FTTH/P) ultrafast broadband. But there are caveats.