UK ISP Sky Broadband has reintroduced their 36Mbps (average speed) “Sky Fibre Unlimited” FTTC broadband and phone package, which was removed from public display at the start of October (here) and that left only their 11Mbps and 63Mbps packages. They’ve also introduced some new discounts.
At the time we noted that the M.I.A package still existed within their ordering system, but it was no longer being openly promoted to new customers. All of this occurred at around the same time as Sky made a lot of their existing Sky Fibre Unlimited customers happy by giving them a free upgrade to the top 63Mbps Sky Fibre Max package (provided your line could harness the faster speeds).
The curious change, which we speculated at the time might have been a prelude to the future launch of their new FTTP and G.fast (Openreach) based “ultrafast broadband” packages (here), has now been reversed. As a result Sky are once again publicly promoting three packages instead of just two. By the sounds of it this was just a bit of clever marketing to help focus consumers on their Sky Fibre Max service.
As before the packages all include unlimited usage, a wireless router (Sky Q Hub on FTTC), Sky Talk line rental (standard UK call rates), unlimited access to WiFi hotspots from The Cloud, Sky Shield (Parental Controls and Anti-Malware), Sky Talk Shield (nuisance call blocking) and email.
Sky Unlimited
* Average download speed 11MbpsPRICE: £18 a month for 18 months (£30 thereafter) + £9.95 one-off setup
Sky Fibre Unlimited
* Average download speed 36MbpsPRICE: £25 a month for 18 months (£38.99 thereafter) + £9.95 one-off setup
Sky Fibre Max
* Average download speed 63Mbps
* Speed GuaranteePRICE: £30 a month for 18 months (£43.99 thereafter) + £9.95 one-off setup
The above deals look set to run until 6th December 2018.
Nice – that will give them back some customers.
More likely they had a milestone to reach.
Openreach were pushed to make big price reductions earlier this year and it would be very convenient if Sky returned the favour by pushing their subscribers to the higher speeds, which would benefit both Openreach and Sky in terms of reportable statistics around average connection speed……
Maybe the milestone was reached…
Only 15meg in my area forest of dean if im lucky on the max fibre
DO NOT GO with sky for broadband. We should be getting 77mbps we are currently getting 6! We’re coming to the end of a very long 18months, we’ve had issues since its been installed and are currently in the process of switching provider.
That’s not Sky’s fault. If the line has an issue Openreach need to fix it. Yes you have to speak to Sky and OR then fix it. If you just more to another ISP without getting the line fixed nothing will change.
What makes you think that you should be getting 77Mbps. That is the “up-to” speed. Check what you can really get here:- https://www.btwholesale.com/includes/adsl/adsl.htm?s_cid=ws_furls_adslchecker
I will need to re-check with Sky, as I’ve just picked the Fibre Unlimited for £30.
Line rental 18.99 & broadband 11.01
I am yet to pay the first Bill due on 24/11
34.8 was guaranteed speed, getting 36.4 however Sky’s App is optimistic and shows 40
Just upgraded from standard broadband to fibre. If I’d stayed on the standard broadband I’d be paying £30 pm for 7 meg when contract ends.
So I’ll be getting around 30 meg, an extra 23 meg for £25 pm.
Hi had a letter saying i was being upgraded for free to 63 mbps in December where is it.
read the letter properly, free upgrades start in december but can take 6 months