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Full Fibre UK Home Broadband ISP Zzoomm Cuts its Prices

Wednesday, Jul 1st, 2020 (8:06 am) - Score 5,154

Broadband ISP Zzoomm, which is currently deploying a new 2Gbps Fibre-to-the-Premises (FTTP) based broadband network in the Oxfordshire town of Henley-on-Thames and aspires to cover 1 million UK homes by the end of 2025 (here), has significantly reduced the monthly rental prices of nearly all their packages.

The latest move follows Zzoomm’s free service upgrade, which gave all new and existing customers a 900Mbps average upload and download speed throughout April, May and June (here). Since then the provider says they’ve experienced a “surge in demand for higher broadband speeds” during this time and have decided to respond by removing some of the cost barrier to higher speeds (higher take-up will no doubt also look good to investors).

The result is that almost all of their broadband packages have gone through a significant price reduction. The only exception being their entry-level 100Mbps (10Mbps upload) tier, which remains at £29 per month.

All of their packages come attached to unlimited usage, a 12 month contract term and the oddly termed “Double Wi-Fi” (i.e. two Zzoomm hubs / routers to help boost WiFi coverage and manage the connection).

POW! 400Mbps – (40Mbps upload)
Price: £39 per month (was £49, saving £10 per month)

WHOOSH! 900Mbps – (90Mbps upload)
Price: £59 per month (was £89, saving £30 per month)

WOW! 2000Mbps – (200Mbps upload)
Price: £99 per month (was £189, saving £90 per month)

We should point out that Zzoomm are still one of the very few ISPs to offer home broadband subscribers a faster speed than 1Gbps.

Matthew Hare, Zzoomm’s Chief Executive, said:

“The rise in demand for higher speeds over the last few months has been tremendous. Zzoomm’s Full Fibre broadband is the most reliable solution to get and keep the UK connected at the speed we all want. Our new lower prices for higher speeds will enable current and future customers to stay better connected as we move out of lockdown and into our new way of working and living.

Here at Zzoomm we are bringing Full Fibre broadband to Henley-on-Thames and beyond, building a fast and resilient network that meets the needs of our customers, now and in the future.”

One unusual aspect to Zzoomm’s service is that if you want symmetrical speeds then you’ll still need to pay £10 extra per month, which is something that many other full fibre providers will often include as a normal part of the service (except a few players like Openreach that only do asymmetric speed options for consumers).

Similarly if you want a Static IP address then that too will add another £10 to your monthly charge (one of the most expensive Static IP add-ons we’ve seen). The big question now is where will Zzoomm build next.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and .
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22 Responses
  1. Avatar photo Jordan says:

    Wow hopefully they do London next

  2. Avatar photo AnotherTim says:

    Zzoomm’s business prices are pretty keen too, especially with the 6 hour SLA. Their 900Mbps offering is less than Gigaclear’s cheapest 100Mbps service (and that has a 3 day SLA!). I find it hard to believe their prices are sustainable.
    Of course, prices (and SLA) are academic unless you are lucky enough to be in an area that is served by them.

    1. Avatar photo Harmz says:

      Not only that, if you wanted 100Mb symetric with a static IP, their business price is actually cheaper than their consumer price.

      Zzoomm home 100/100+Static = £49
      Zzoomm business 100/100+Static+vat = £46.80

    2. Avatar photo Leex says:

      £46.80 excluding vat (add 20%)

      Ee does it as well but they charge business plans typically at the price of consumer vat prices (so £20 with vat on consumer is £20 on business excluding vat)

    3. Avatar photo Harmz says:

      @Leex, I specifically wrote that I calculated vat.
      It says …+vat=£46.80

      And if you still weren’t sure, you could have gone to the website. It’s £39 exvat

  3. Avatar photo Mike Robo says:

    B4RN offer a 10 gigabit service.

    1. Avatar photo Jake4 says:

      B4RN operates as a ‘community benefit society’ company and only covers rural areas.

    2. Mark-Jackson Mark Jackson says:

      @Jake. To be fair B4RN are currently still bigger in coverage than Zzoomm and are present in many more areas, with wider geographic reach and over much more challenging locations. But measuring penis size on this one seems a bit pointless as they’re both smaller players, at least for now. Neither are they in direct competition.

  4. Avatar photo Kris k says:

    I thought fibre had be in conduits no just buried underground?

    1. Avatar photo FibreBubble says:

      Most players are now using poor build shallow directly buried tubes. Will come back to haunt them.

    2. Avatar photo Paul says:

      If you are referring to the image those are micro ducts used to take fibre to individual properties. So fibre would be installed in a conduit.

  5. Avatar photo FibreBubble says:

    No demand for ultra fast, demand is for cheap. Distress move.

  6. Avatar photo Fibre Roll Out says:

    Zzoomm please bring to Telford

    1. Avatar photo Dave D says:

      I also vote for telford 🙂

  7. Avatar photo Jeremy c says:

    Same epic fail as gigaclear….

  8. Avatar photo gary says:

    No worries cheaper price for higher speed that mostly people dont need and for likely 60% of the day is actually doing nothing much at all.

    Speed tier pricing must be a great cash generator, less so during lockdown i suppose.

  9. Avatar photo Ks says:

    Why dont all isps bother to come to bucks, don’t understand their politics and gimmicks and leaving bucks which is near to london empty handed all the times. Also none of the mobile company has any plan to roll out 5g in bucks, sucks

  10. Avatar photo Rich says:

    Hmm, 2g down but only 200 up, I’d prefer city fibre 900/900.

    1. Avatar photo Danny says:

      Yes but you can spend £10 extra and get symmetrical should you want it. Although I don’t agree with this practice personally the opportunity is still there to purchase symmetrical.

  11. Avatar photo Ks says:

    Thanks Paul even Swish has left out us in the cold. Only few are are considered. I know not everyone can be considered at once.

    Thanks for showing some light though

  12. Avatar photo Tyeth Gundry says:

    Zzoomm please come to Bristol. Openreach will never satisfy serious internet use with asymmetric weak uploads.
    Supply the EASTON and MONTPELLIER exchanges and areas (BS2 and BS6 and BS5 Google them) and with a flyer showing your pricing you’ll get a few thousand customers minimum. It’s the price and internet conscious areas and where cityfibre already have a line for many years.

Comments are closed

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