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ISP BT to Launch New AI Anti-Virus Service for Small UK Businesses

Thursday, Oct 30th, 2025 (8:00 am) - Score 200
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Broadband and telecoms giant BT has announced that they’ve partnered with cloud-based cybersecurity firm CrowdStrike to launch a new AI-powered antivirus service for their small business customers – Business Antivirus Detect and Respond (BADR), which is designed to “proactively stop threats before they become breaches” (every AV solutions could be described this way).

The announcement claims that hackers are increasing their monitoring of UK organisations through company laptops and mobiles, with malicious online scans rising by 300% in a year. For example, BT’s own data indicates that web-connected devices are now scanned over 4,000 times a day by automated bots probing for weaknesses in business networks (accountancy, legal and consultancy firms are the most targeted sectors for things like ransomware etc.).

The new antivirus solution, which is said to be “available exclusively” in the UK through BT and is powered by the CrowdStrike Falcon® Go platform, is thus designed to tackle the aforementioned problem; it does this by extending the availability of CrowdStrike’s normally enterprise-focused service to smaller businesses.

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Daniel Bernard, Chief Business Officer at CrowdStrike, said:

“Adversaries are weaponising AI to launch faster, more targeted attacks – and BT’s data shows the scale of that threat is only accelerating. At CrowdStrike, we’ve harnessed AI to stop breaches before they happen. Together with BT, we’re bringing that same AI-powered protection and expertise to UK small and medium-sized businesses, giving them the power to stay ahead of even the most sophisticated adversaries.”

Sadly, the announcement doesn’t include a lot of detail on the new service’s price or features, but we did manage to extract a few basic details through follow-up queries. BADR claims to use “Next-Generation Antivirus technology” to stay one step ahead of viruses and malware. It continuously scans for suspicious activity, automatically blocks potential threats, and quarantines harmful files before they can cause damage.

BADR also includes USB Device Control, which helps prevent unauthorised access by tracking the use of external USB devices and allowing only approved ones to connect, which will be handy in a business environment. Customers are supported in all this by BT’s fully managed security service, which includes: guidance on setup and management; 24/7 support in the event of a cyber-attack; diagnostic tools to understand and assess threats; and access to their customer support service desk.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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8 Responses

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  1. Avatar photo DL says:

    Crowdstrike. Has their reputation recovered yet, after taking down all those Windows boxes in 2024?

    1. Avatar photo Far2329Light says:

      For example: quoted from the service Data Sheet on the CrowdStrike site:

      “Deploys protection immediately across across mobile devices,
      removable media devices, and business computers:”

      Was that generated with the assistance of AI, or was that a plain old HI error?

    2. Avatar photo Jon Motson says:

      Yes as everyone was and still is using them….

    3. Avatar photo quiet.lion6829 says:

      With the exception of Delta, their ‘reputation’ hasn’t suffered at all. They are absolutely *dominant* in Enterprise. Their stock is also fully recovered and then some. They’re a class leader in every respect; only SentinelOne comes close to challenging them.

  2. Avatar photo Far2329Light says:

    It might be very effective when all goes well, but what would be the impact of a proactive AI-driven threat analysis getting it wrong, especially so around edge cases?

    If you give over control to an AI-driven software package, can you, at this stage in the development of AI, be confident that you will not be subjected to detrimental outcomes due to decisions made by the AI function?

    1. Avatar photo Jon Motson says:

      Intrusion detection and prevention systems have long faced similar challenges, often generating false positives that blocked legitimate activity or triggered unnecessary responses. The difference with AI-driven tools is scale and autonomy: they can process vastly more data and act faster, but without robust human oversight, the impact of a single misjudgement can propagate widely and more rapidly than existing systems. It happens literally daily

  3. Avatar photo kev says:

    How anyone can put their trust in Crowdstrike after what happened previously when they crashed most of the worlds businesses computers.

    1. Avatar photo Jon motson says:

      So you’ve genuinely never made a mistake once in your life before? What about Vodafone recently? You think there was a mass exodus there? There’s a reason you have 99.996% as an SLA

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