Vodafone UK Extend Secure Net Home and Who’s Home to All Broadband Packages

Mobile operator and broadband ISP Vodafone UK has this morning announced that their internet security feature – Secure Net Home, and smart router technology, Who’s Home, which were previously only available on their premium Pro 3 fixed broadband packages, has been extended to 900,000 customers on their standard broadband packages too.

Just to recap. The Secure Net Home service includes various features, such as real-time protection against viruses and online threats (malware) for any device connected to WiFi. In addition, the parental controls it includes will enable you to create profiles for children, before assigning groups of devices to apply preferred controls for each individual user.

By comparison, the relatively recent Who’s Home service is designed to proactively alert customers when their loved one’s smartphone connects or disconnects from their hub (here). The feature is said to be “designed to give greater peace of mind and reassurance to customers“ and Vodafone allows individual users to opt-in or out, which helps to avoid the risk of it becoming too intrusive or just creepy.

Previously if you wanted either of these features then you needed to pay extra for one of Vodafone’s premium Pro packages and Who’s Home in particular initially only worked on their latest Wi-Fi 7 capable Ultra Hub 7 Fibre broadband router. But as of today, both Secure Net and Who’s Home are now available to Vodafone customers with a standard broadband package and the regular Power Hub router.

In terms of cost, the Who’s Home feature is being added “at no extra cost“, while Secure Net Home on standard packages will be free for the first three months to new users, followed by £2 a month thereafter with the flexibility to cancel any time.

Online protection for Vodafone customers doesn’t stop at home. Secure Net Mobile is also available to all Vodafone mobile customers for £2 a month and provides round‑the‑clock protection against viruses and malware, advanced parental controls, and 24/7 ID monitoring. Most recently, Scam Call Protection was added to Secure Net Mobile – an AI‑powered feature that flags scam and suspected nuisance calls before customers even pick up.