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YouView Release New Software Update for their Broadband ISP TV Box

9th January, 2013 (0 Comments)

The YouView (IPTV) set-top-box, which offers broadband based video-on-demand and catch-up TV services via several UK ISPs (BT, TalkTalk, KC and JT), has started rolling out another software update for its Humax kit that will deliver various search and sound improvements.

EU Publish Details of State Aid Decision for UK Superfast Broadband Projects

9th January, 2013 (6 Comments)

The European Commission (EC), which officially cleared the release of state aid funding for UK superfast broadband deployment projects last November (original news), has now released the final documentation that describes the reasoning for their decision in more detail.

UPD ASA Ban BT Broadband Checker for Misleading FTTC Availability Claims

9th January, 2013 (62 Comments)

The UK Advertising Standards Authority (ASA) has upheld fifteen complainants against BT’s website based broadband availability checker service because it often delivered unreliable “provisional” coverage dates for their UK superfast BTInfinity (FTTC) service and was thus deemed “likely to mislead“.

UK to Tackle Nuisance Calls as Related TalkTalk Investigation Continues

8th January, 2013 (6 Comments)

The UK telecoms regulator has unveiled a five-point action plan to tackle the “growing problem” of nuisance calls (e.g. silent and abandoned calls from automated dialling systems) that can cause “considerable concern and annoyance for consumers“, although its long running investigation into ISP TalkTalk’s related activity has yet to reach a conclusion.

Ofcom – Rise in Broadband ISP Speed Dissatisfaction and Switching Hassle

8th January, 2013 (3 Comments)

Ofcom has today published its annual 2012 Consumer Experience report. The study found that general dissatisfaction with fixed line broadband ISP speeds had increased to 17% (up from 15% in 2011) and that consumers were continuing to complain about experiencing too much “hassle” when switching provider.

ISP Gigler Offers 6 Months Half Price 1Gbps Broadband in Bournemouth

7th January, 2013 (7 Comments)

Gigler (CityFibre), which operates a 1000Mbps (500Mbps uploads) capable Fibre-to-the-Home (FTTH) based fibre optic broadband ISP service in Bournemouth (England), has today slashed the price of its package by half for the first six months of service.

BT WiFi Sees Record Wireless Hotspot Usage on New Years Eve

7th January, 2013 (0 Comments)

BT WiFi has announced that its UK network of 4.5 million public wireless internet hotspots saw a record usage rise on New Year’s Eve as wifi users’ online minutes jumped 317% on last year and physical data consumption grew by 260%. The network also saw 88% more unique users than at the same time last year.

UPD Policy Exchange Tells UK Government to Stop the Broadband Subsidy

7th January, 2013 (22 Comments)

The Policy Exchange, an educational charity which also claims to be the UK’s leading think tank, has warned the government that its case for “spending any more taxpayers’ money” to subsidise the roll-out of superfast broadband is “weak” and should be stopped in 2015. Instead it wants the country to focus on connecting people who don’t use the internet.

Zen Internet Boosts Fibre Broadband Uptake by Extending FREE Installs

7th January, 2013 (1 Comment)

UK ISP Zen Internet has today moved to extend its existing FREE installation (saves £96 inc. VAT) promotion in an apparent effort to tackle the “slow uptake” of existing Fibre Optic based superfast broadband (FTTC) services in the country.

The UK Best Broadband ISPs for 2013 – ISPreview Editors Pick

7th January, 2013 (22 Comments)

Choosing the right broadband ISP for your needs isn’t easy, especially in the United Kingdom’s aggressively competitive market that bombards consumers with a confusing array of different options and where performance varies based on a multitude of often opaque factors. So here’s our editors pick for 2013, which we hope will make your life a little easier. IMPORTANT: This article has now been superseded by the new 2017 edition – The Best Broadband ISPs for 2017.

No Buyer for Digital Region in South Yorkshire UK as Losses Continue

5th January, 2013 (18 Comments)

The debt ridden Digital Region (DRL) network, which has gobbled up over £100m of public money to cover 80% of premises in South Yorkshire (England) with a superfast broadband ISP platform (alternative to BT’s infrastructure), has so far failed to find a buyer for its service and today reported more financial losses.

UK Government Sees Satellite Broadband as Essential for Rural Areas

5th January, 2013 (18 Comments)

The UK government’s Minister of State for Universities and Science, David Willetts (Conservative MP for Havant), has said that Satellite based broadband ISP services will indeed become an “essential means” of deliver faster internet access into rural communities.

Northumberland UK to Benefit from £1.3m Broadband Loan Scheme

5th January, 2013 (2 Comments)

The Northumberland County Council (NCC) in North East England has announced the launch of a new £1.3 million loan scheme that has been designed to encourage small satellite, wireless or other alternative technology ISPs to come into the county and offer their broadband services to the most remote rural areas.

UPD Virgin Mobile and Orange UK Ignore Wrongful Block of Online Gift Shop

4th January, 2013 (2 Comments)

The Open Rights Group (ORG) has accused Virgin Media’s mobile division (Virgin Mobile) and Orange UK (EE) of wrongfully blocking access to an online store for engraved gifts (Forever & Eternity) and then, in Virgin Mobile’s case, ignoring the owners requests to have the blanket internet censorship measure lifted.

UK TalkTalk Broadband ISP Traffic Breaks 557GBps Record

4th January, 2013 (12 Comments)

Internet and phone provider TalkTalk reports that its broadband network in the United Kingdom was “busier than ever” over the Christmas and the New Year period. Customer downloads of new Tablet updates and pre-work emails pushed data traffic to a peak of 557GBps (GigaBytes per second?) on New Year’s Day.

UK Government Rejects £10m St Helena Plea for Fibre Optic Broadband

4th January, 2013 (11 Comments)

The UK government’s Foreign and Commonwealth Office (FCO) has rejected a plea for £10m in additional public support to help bring fibre optic broadband connectivity to the remote British overseas territory of St Helena, which sits strategically in the middle of the Atlantic ocean and is home to over 4,000 people.

Fibre GarDen Details Superfast Broadband Plan for Garsdale and Dentdale

3rd January, 2013 (0 Comments)

The Fibre GarDen project, which aims to create a new fibre optic superfast broadband (30Mbps+) network to connect 100% of premises in the project footprint of Garsdale and Dentdale (Cumbria, England) by 2014, has recently published its State Aid Notice (public consultation) that reveals more detail about their plan.