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BT and AAISP Close to Fixing VPN on FTTC Superfast Broadband Modems

28th November, 2013 (3 Comments)

The boss of broadband ISP Andrews & Arnold (AAISP), Adrian Kennard, says that close cooperation with a team from BT and Huawei has enabled them to identify and replicate an earlier reported fault (here) that caused some superfast broadband FTTC (VDSL) modems from BTOpenreach to break Virtual Private Network (VPN) services.

BT Openreach Launch Self Install FTTC Superfast Broadband to UK ISPs

28th November, 2013 (10 Comments)

BTOpenreach has announced that its new and cheaper Fibre-to-the-Cabinet / VDSL self-install (PCP-Only) service, which allows consumers to install an up to 80Mbps FTTC superfast broadband line without needing an engineer to enter their homes, will finally become available to UK ISPs and their subscribers from 31st December 2013.

EU Publish 2013 Map of Superfast Broadband Coverage in UK and Europe

27th November, 2013 (40 Comments)

The European Commission (EC) has quietly published an updated annual report into the coverage of superfast broadband (Next Generation Access) services around the EU, which shows that good progress is being made in most areas towards achieving the Digital Agenda goals (e.g. 30Mbps+ for all by 2020) but some countries are dragging their feet.

UPDATE TalkTalk and Sky Accuse BT of Using Accounting Trick to Hike Prices

27th November, 2013 (9 Comments)

Ofcom’s on-going review into the United Kingdom’s fixed telecoms market took a new turn today after ISPs Sky Broadband and TalkTalk accused BT of using “accounting tricks” to make the price of UK unbundled (LLU) Internet and phone lines more expensive for rival ISPs, which usually gets passed onto consumers.

EU Ruling Could Extend Internet Piracy Website Blocking to All ISPs

27th November, 2013 (10 Comments)

The European Court of Justice (ECJ) could soon require all Internet Service Providers (ISP) across the EU to block their customers from being able to view websites that have been found to infringe copyright (piracy), which follows a new opinion from the courts Advocate General (Pedro Cruz Villalón).

Virgin Media UK Wins Customer Service Team of the Year 2013

27th November, 2013 (7 Comments)

Cable operator Virgin Media (Liberty Global) has won a series of awards, including Customer Service Team of the Year, at the recent 2013 Top 50 Call Centres and European Call Centre Awards event.

UPDATE KC Expand Fibre Broadband Rollout to 24700 Premises in Hull UK

26th November, 2013 (3 Comments)

KC (KCOM Group), which serves Hull and some other parts of East Yorkshire in England with broadband and phone services, has revealed that their superfast fibre optic (FTTP and FTTC) based Lightstream Internet service has now passed 24,700 premises and 5,900 customers have subscribed.

Northamptonshire UK to Offer Secured Business Loans for Superfast Broadband

26th November, 2013 (3 Comments)

The Northamptonshire County Council has today announced the Superfast Northamptonshire Access to Finance (SNAF) initiative, which will complement the local authority’s existing investment of £16.26m with BT under the national Broadband Delivery UK (BDUK) scheme by offering secured loans to businesses.

Argos Upgrade 735 UK Stores to Offer FREE O2 WiFi Internet

26th November, 2013 (0 Comments)

High street giant Argos has announced a new deal with mobile operator O2 that will see their free public wireless Internet (wifi) hotspot technology being rolled out to all of the groups 735 stores across the United Kingdom.

ISP Zen Internet Calls on UK Government to Tackle Broadband Noise

26th November, 2013 (39 Comments)

Broadband provider Zen Internet has today called upon the Government to get tough on the causes of Repetitive Electric Impulse Noise (REIN), which references a type of electrical interference that can disrupt the performance and stability of consumer broadband services (e.g. ADSL and FTTC lines).

FREE WiFi Internet Access for 800 First Manchester UK Buses

26th November, 2013 (1 Comment)

The Transport for Greater Manchester (TfGM) office has announced plans to spend £1 million on a roll-out of free wireless Internet (WiFi) connectivity across all 800 buses in its fleet during 2014. The fleet will also benefit from real-time GPS tracking to improve live timetable accuracy.

BT Recruit 165 New Staff for Contact Centre in Northern Ireland

25th November, 2013 (0 Comments)

BT has announced that it will add another 165 new jobs to their latest Belfast based ‘Flex’ contact centre, which will shortly be opening at Riverside Tower.

Broadband and Phone Price Hikes Go Live on Virgin Media UK

25th November, 2013 (10 Comments)

Cable operator Virgin Media (Liberty Global) has today increased the standard price for its broadband, phone and TV bundle packages for new customers who join the service.

BDUK Expand FTTC Broadband Rollout in Coventry, Solihull and Warwickshire

25th November, 2013 (0 Comments)

The £14.57m CSW Broadband partnership of 8 local authorities, which aims to ensure that BT’s “fibre broadband” (FTTC/P) network is made available to 92% of Coventry, 96% of Solihull and 91% of Warwickshire in England (overall 91% will get speeds of 24Mbps+) by spring 2016, has been expanded by +6,480 additional premises.

UK Fibre Optic Developer CityFibre Sign Strategic Partnership with ISP Ask4

25th November, 2013 (0 Comments)

CityFibre, which has deployed fibre optic networks in several towns and cities (e.g. York, Bournemouth etc.) around the United Kingdom, have signed a strategic partnership deal with Ask4 that will allow the ISP to offer “ultrafast, gigabit-speed internet services” via CFs existing network(s).

Wales BT and BDUK Contract Reveals Actual Broadband Speed Commitment

25th November, 2013 (12 Comments)

A time consuming Freedom of Information (FoI) request conducted by Richard Brown has successfully secured a redacted version of the Broadband Delivery UK (BDUK) supported ‘Next Generation Broadband’ roll-out contract for Wales, which was agreed between BT and the Welsh Government and contains a lot of interesting details about service speed.

O2 UK Shifts Directly Managed Business Broadband Services to BT

25th November, 2013 (0 Comments)

Mobile operator O2 UK (Telefonica), which last month announced that their unbundled (LLU) wholesale fixed line broadband platform (formerly BE Wholesale) would be closed down at the end of February 2014 (here), has now confirmed that the remaining business services will also be switched to BT.