Latest UK ISP Reviews
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Unchained ISP (WoodisGood) | Broadband Fixed Line | By: WoodisGood | 
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Andrews & Arnold (kempston) | Broadband Fixed Line | By: kempston |
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Zen Internet ([email protected]) | Broadband Fixed Line | By: [email protected] |
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Latest UK ISP and Telecoms News
17th Jul 2023 (10 Comments)
Network operator nexfibre, which is working with broadband ISP Virgin Media (VMO2) – at wholesale – to deploy a new 10Gbps capable Fibre-to-the-Premises (FTTP) network across up to 7 million extra UK premises, has today secured an additional £250 million debt investment from the UK Infrastructure Bank (UKIB).
17th Jul 2023 (22 Comments)
As predicted last month (here), the Stelios-linked easy® family of brands (i.e. easyJet, easyMoney, easyCar) has this week launched a new UK mobile operator service called easySim.global, which is focused on giving people low cost travel data (mobile broadband) to use all around the world via eSIM.
17th Jul 2023 (19 Comments)
Network operator CityFibre has apologised to their business connectivity users in Leeds (Yorkshire, England) after their attempt to replace an old 288f fibre joint cable, which was due to be upgraded to 432f, resulted in a “significant number” of customers (e.g. Dark Fibre and Ethernet services) being hit by connectivity problems.
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17th Jul 2023 (8 Comments)
Broadband ISP Wessex Internet, which is deploying a new Fibre-to-the-Premises (FTTP) network across rural parts of Dorset, Wiltshire, Hampshire and Somerset in England, has announced that they’ve begun upgrading their network with 10Gbps capable XGS-PON tech from Nokia and DWDM (Dense Wavelength Division Multiplexing).
17th Jul 2023 (16 Comments)
The Wall Street Journal in America recently ran an alarming multipage story that warned of how lead-insulated telecoms cables, which were installed decades ago, had been found to allegedly be poisoning the ground and nearby water. Similar cables were installed by BT (GPO) in the UK, but do they still pose a risk? We asked Openreach.
15th Jul 2023 (29 Comments)
Alternative fixed wireless access (FWA) ISP WeLink Communications UK, which had been offering wireless broadband speeds of up to 1Gbps to poorly served homes and businesses in the city of Edinburgh (Scotland), has confirmed to ISPreview that they are “withdrawing” from the market.
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14th Jul 2023 (7 Comments)
Ofcom has proposed to tweak how it calculates one of Openreach’s regulated Quality of Service (QoS) standards for Ethernet and Dark Fibre repairs, which would replace the current “on-time repair” target with a “mean time to repair” target. The change reflects the fact that the operator’s performance has improved, not worsened.
14th Jul 2023 (17 Comments)
Homes and businesses in the Northumberland (England) town and civil parish of Blyth have been named as some of the next to benefit from Grain‘s (Grain Connect) ongoing roll out of a new gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network – using Point-to-Point (PTP) architecture.
14th Jul 2023 (24 Comments)
The Institute of Customer Service (ICS) has just published their latest biannual UK Customer Satisfaction Index (July 2023), which finds that Tesco Mobile (ranked 7th), Sky Mobile (ranked 16th) and giffgaff (ranked 34th) were the only telecommunications providers to make their table of the top 50 organisations.
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14th Jul 2023 (2 Comments)
The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today published their annual shortlist of finalists for the organisation’s 2023 industry awards event.
13th Jul 2023 (22 Comments)
A new Which? survey conducted by Yonder has claimed that 7.2% of households missed a bill or housing payment during June 2023 and, among those who missed one or more bills, 32% struggled to pay for broadband and / or TV, rising to 42% for energy bills, 40% for council tax and 38% for water.
13th Jul 2023 (17 Comments)
Openreach (BT) has confirmed the next batch of 18 UK exchanges under ‘Tranche 13‘ of their project to move away from older copper-based analogue phone (PSTN / WLR etc.) services and on to a new all-IP network, which in this case will also occur once over 75% of premises in each area are able to get FTTP broadband.
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13th Jul 2023 (17 Comments)
UK ISP Cuckoo (Giganet), which sells broadband packages to consumers via Openreach’s full fibre (FTTP) network, has today signed a deal to adopt the cloud-based Kraken Utilities (part of Octopus Energy Group) platform, which they claim could lead to “better customer and employee satisfaction“.
13th Jul 2023 (9 Comments)
Ofcom has published an update on its action plan to support broadband and mobile customers during the cost-of-living crisis, which once again calls on UK ISPs to take “immediate action” to boost the take-up of cheaper social tariffs (available to those on state benefits) and promises to publish take-up data for each provider.
13th Jul 2023 (46 Comments)
The national telecoms and media regulator, Ofcom, has this morning announced that they’ve opened an investigation into the service cancellation practices of UK broadband ISP Virgin Media (VMO2), which follows customer complaints that suggest the “company is making it difficult for them to cancel their services“.
13th Jul 2023 (16 Comments)
Unite the Union, which has previously expressed its opposition to Vodafone and Three UK’s proposed merger (here), is attempting to up the ante by pressing some of Vodafone’s largest shareholders (e.g. Blackrock, Vanguard, Norges Bank and local authority pension funds) to take a stand, on conflict of interest grounds, at the next AGM.
13th Jul 2023 (6 Comments)
Network operator RETN has this week launched a new 550km long low latency network route between London and Paris (including a 149km submarine segment under the English Channel), which leverages the latest CrossChannel subsea cable – the first one to be built in almost 20 years.
Latest ISP Reviews
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Unchained ISP (WoodisGood) | Broadband Fixed Line | By: WoodisGood |
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Andrews & Arnold (kempston) | Broadband Fixed Line | By: kempston |
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Zen Internet ([email protected]) | Broadband Fixed Line | By: [email protected] |
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